Here is a great article on how to navigate Mapei support.
You have the questions and MAPEI Product Support has the answers!
Whether you are a first-time Do-It-Yourselfer putting up a kitchen backsplash, or a seasoned General Contractor bidding on a billion dollar construction project, our highly experienced staff are ready to help answer your questions! Read on to discover the Who, What, When, How and Why about MAPEI Product Support.
What kinds of service does MAPEI Product Support provide?
• Guidance on which products to use
• Answers to product questions
• Help in locating documents on the MAPEI USA website and the DIY website, MAPEI Home.
• Advice on installation methods
• Instruction on how to properly use and apply products